Most organizations don't have time to manage every device, deployment, and repair on their own. DHE provides IT services for schools, government agencies, healthcare providers, and businesses, from day-to-day IT management to getting a broken device back in someone’s hands.
We've been doing this since 1989, and the people who plan your project are the same people who support it after. That means:
- ✓One point of contact across support, projects, and repairs
- ✓Certified technicians, on-site or through mail-in service
- ✓Real people who answer, with no call centers or ticket runaround
Not sure which service fits what you need? Tell us what's going on and we'll point you in the right direction.
Use One Service Line.
Or Let Us Handle All Three.
Each service line covers a different part of your technology. Here's what's included in each one:
Managed Services (MSP)
Your IT department, when you need it. We monitor, maintain, and secure your technology on an ongoing basis so problems get handled before they reach your users.
- Monitoring and maintenance for networks, email, and endpoints
- Endpoint protection and security updates
- Help desk support from people who know your setup
- Recurring service with a predictable monthly plan
Professional Services
Project-based help for the work that has a start and finish date. We plan it, deploy it, and make sure your team can use it on day one.
- Technology planning and consulting
- Device setup, configuration, and enrollment, including Chromebook prep and Google enrollment
- On-site installation for classrooms, offices, and data centers
- Project management from kickoff to handoff
Authorized Service Provider (ASP)
Certified warranty service for Lenovo, Toshiba, HP, and more (check your warranty). Send it in or have us come to you, and we'll keep you updated until it's back in use.
- Discounted repair programs once your warranty expires
- Mail-in service with pickup materials sent to you and status updates along the way
- On-site visits from certified technicians
- Data recovery from failed devices and drives
From First Call to Ongoing Support
Whether you need one repair or a district-wide rollout, the process starts the same way: a conversation with someone who knows the work.
Tell Us What's Going On
Call, email, or book a time. We'll ask about your devices, your environment, and your timeline.
Get a Clear Plan
We recommend the right service line, or a mix of them, and lay out the scope and cost before any work begins.
Our Technicians Do the Work
On-site, remote, or mail-in, depending on what the job needs. You get updates along the way.
We Stay With You
The same team supports you after the project wraps, so you never have to explain your setup twice.
Services Shaped
by Your Industry
A school district and a hospital need different things from the same service line. We've worked across these sectors since 1989 and know what each one requires.
- Education Chromebook prep, classroom tech, and district support
- Government Contract-ready purchasing and secure IT support
- Healthcare HIPAA-compliant support for clinical teams
- Business Managed IT and deployments for growing teams
- eSports Gaming labs built for schools and programs
- Other Industries Construction and other specialized sectors
Partnered With the Brands
You Already Use
We work with nearly 100 technology manufacturers and distributors, so the devices and software we service are the same ones we can source, deploy, and support for you.
See all our partners
Mac, iPad, and Apple accessories for schools and organizations, with DHE handling the setup and support.
Learn More
Need Help Right Now?
Already working with us, or dealing with something that can't wait? Start here and we'll take it from there.
Frequently Asked Questions
Quick answers about our service lines, repairs, and warranty work. Don't see your question? Ask our team directly.
What's the difference between managed services and professional services?
Managed services are ongoing. We monitor, maintain, and secure your technology every month so issues get handled before they reach your users. Professional services are project-based, with a defined start and finish, such as planning a rollout, deploying new devices, or installing equipment on-site.
Can I use more than one service line?
Yes. Many organizations combine them, for example a device deployment through professional services, ongoing support through managed services, and repairs through our authorized service team. You work with one team across all three.
Which manufacturers do you provide warranty service for?
DHE handles warranty service for Lenovo, Toshiba, HP, and more. You can check your device's coverage with the warranty lookup on this page.
Do you repair devices that are out of warranty?
Yes. If your warranty has expired, we offer discounted repair programs to keep your equipment running. Submit a repair ticket and our team will follow up with next steps.
Do you offer on-site service, or do I need to mail my device in?
Both. Our certified technicians can come to you for scheduled visits, or you can use our mail-in service and we'll keep you updated until your device is back. DHE has offices in Centennial, Colorado and Tempe, Arizona. Contact us to confirm on-site coverage for your location.
Can new devices arrive ready to use?
Yes. We handle setup, configuration, and enrollment before devices reach your users, including Chromebook prep and Google enrollment, so your team can start working right out of the box.
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