On-Site, Remote And Managed Services
A Partner You Can Count On
DHE understands that our clients are busy and may need to explore an on-call or regularly scheduled maintenance option. That’s why we offer on-site consulting services at your location. We have specialists on staff to assist with any type of service request.
Examples of the services we provide:
- Same Day / Next Day on-site Service – Non contract at your location when needed
- Monthly managed service contracts which included 24×7 remote monitoring and on-site service. patch management, updates and general preventative maintenance
- Firewall and Network Security design and implementation
- Secure card access systems and IP based video security solutions
- Server design, maintenance and configuration (Dell, HP and Lenovo)
- Microsoft Office 365 and Microsoft Exchange Support
- Network and office cabling (Cat 5e and Fiber)
- On-Site desktop support and training
- SQL and MySQL Database maintenance, repair and design
- Hosted PBX VOIP phone solutions
- Education fleet deployment and repair
Our Support Team - Let Us Earn Your Business!
Our technical support team is what set’s apart from our competition. While some companies claim to service and support what they sell, the DHE team really does just that.
What Makes Us Different?
- Technicians who listen carefully to your requests and get down to business
- Assigned Tier 1, 2 and 3 Technicians to your account
- Certified and Authorized Support and repair technicians
- Factory trained experts who regularly re-certify on the latest technology
- On-Site specialist who are comfortable interacting in different office environments
- All employees are criminal background check verified
What Is The Secret Recipe To Our Success?
We know running a business or any organization is difficult. We’ve been in the trenches just like you have. Persistence and integrity pave the way to positive results. Let’s work together to achieve your goals.