January 19, 2016

Remote Support

 RemoteNOW Black

 

DHE Connect Computer Support Services

DHE provides proven remote support services to your home or office on a flat fee basis. We provide remote computer support for all types of devices, computers and networks.  Our experienced technical team uses industry standard remote applications to connect to your computer and identify problems with your PC, tablet or network device.  We offer this convenient service to our clients instead of having to drop off your computer or mail it in for for service. When you need it done quickly without any hassle, contact DHE to schedule your remoteNow service.

*Active internet connection is required for the remote sessions to work*

When you're ready to begin the DHE Connect service, contact DHE Support for further instructions. If you have your 4-digit pin already, please enter it below to begin your remote session. If you have yet to speak with a support technician, please call our dedicated team at (888) 290 – 6050. 



Its easy. In the comfort of your own home or office.

To utilize the DHE Connect service, call us today to discuss a fast resolution to your computer, device or network problem.

Our service provides you access to skilled, U.S. based technicians who understand how to resolve all types of computer problems. Our team utilizes the latest software and tools to pinpoint the issue at hand which ensures for a faster resolution time, allowing you to get back to doing what you do.

Features and Benefits of the DHE Connect service:

 

  • - Initial phone or online chat consultation to discuss a strategy to fix your device
  • - Dual view support which allows you to both communicate with the technician while you watch the technician fix your computer.  Also allows client to chat with technician during process.
  • - Assigned Technician with service ticket reference in case follow up support is needed.
  • - Performance optimization and best practice suggestions.
  • - Virus Protection + Malware Protection and removal
  • - Targeting of specific software issues causing your problem
  • - 24-hour Follow up after service to ensure your complete satisfaction!

 

 

What you can expect:

 

  • - A friendly service technician, service request number and technician contact phone number.
  • - Performance optimization and best practice suggestions.
  • - Virus, Spyware and Malware protection and removal.
  • - Registry optimization if necessary.
  • - Discounted pricing and promotions on new hardware and upgrades.
  • - We use all viable options to correctly resolve your problem.
  • - Remote service is available Monday – Friday 8:30PM – 5:00PM MDT and is available on a first request basis.

 

*** Call for pricing! ***

** Not all computer problems can be fixed remotely. Some requests may require additional hardware to resolve technical issues. Additional costs may be involved in repairing your computer.